Material Care and Warranty
ONLY APPLICABLE TO CARRY PRODUCTS
We offer 1 year warranty on all our carry products for manufacturing defects and hardware. We can guarantee that your products are made for longevity and last for much longer.
Little care will do a lot in your products lasting for long.
For cleaning canvas or cork products:
- Do not wash your bags in washing machine or in a bucket. If stained or dirty, gently dab a piece of cloth in cold water and rub gently on the bag stain. You may use a little bit of gentle liquid soap. Allow it to dry naturally and away from direct sunlight.
- Do not store your bag directly if wet, let it dry off completely before storing
Storing your product when not in use:
- It would be best to store your canvas or cork products in a dust bag and out of direct sunlight. Please use silica gels or any other dehumidifiers before storing, especially in your canvas products. Occasionally take it out of your closet and sun dry for 5-10 mins.
Aging of your product:
- Over a long period of time, like any other natural skin such as leather, cork or canvas might turn darker, we believe this adds a beautiful patina and vintage look to the product’s beauty.